About
Us: Privacy Policy
Privacy Policy
Our Agency is committed to assuring
the privacy of individuals and/or
families who have contacted us for
assistance.
We assure you that all information
shared both orally and in writing
will be managed within legal and
ethical considerations. Your "personal
financial information," such
as your total debt information,
income, living expenses and personal
information concerning your financial
circumstances, will be provided
to creditors and possibly others
with your specific authorization.
We may also use aggregated case
file information for the purpose
of evaluating our services, gathering
valuable research information and
designing future programs. Your
anonymity will be maintained through
the use of your client number or
by using aggregate data in all circumstances.
In all other situations, your information
may be released to appropriate individuals
or agencies only upon your written
request or when our staff has been
served by a valid subpoena.
When you submit company information
to Springboard® on this site, you
understand and agree that this information
may be transferred across national
boundaries and m ay be stored and
processed in any of the countries
in which Springboard® and its affiliates
and subsidiaries maintain offices,
including without limitation the
United States.
We do NOT knowingly collect personally
identifiable information from children
under the age of thirteen. Children
under the age of thirteen may not
submit any personally identifiable
information to Springboard®.
If you do not agree to these terms,
please do not access or use this
site. SPRINGBOARD reserves the right
to change the Online Privacy Policy
from time to time at its sole discretion.
Your use of this site will be subject
to the most current version of the
privacy policy at the time of such
use. This privacy policy only applies
to online communications. SPRINGBOARD®
reserves the right to implement
different policies regarding off-line
communications.
The following PRIVACY PRACTICES
detail circumstances under which
we will release your information
to a third party:
- We do not disclose any personal
information about our customers
or former customers to anyone,
except as permitted by law.
- We may compile data and aggregate
information that you give to us,
but this information may not be
disclosed in a manner that would
personally identify you in any
way.
- We may disclose some or all
of the information that we collect,
as described below, to creditors
or third parties that you have
authorized who need this information
in order for us to assist you
during and after a counseling
session.
- We may disclose all the information
that we collect, as described
below, to creditors and related
financial institutions who need
this information in order to put
you on a debt management program
(DMP).
- We restrict access to nonpublic
personal information about you
to those employees who need to
know that information to provide
services to you. We maintain physical,
electronic and procedural safeguards
that comply with federal regulations
to guard your nonpublic personal
information.
- We collect nonpublic personal
information about you from the
following sources:
- Information we received
from you on our client information
worksheets, or other forms
you provide via the internet,
by telephone or otherwise;
- Information about your transactions
with us, your creditors, or
others; and
- Information we may receive
from credit reporting agency.
- We may disclose the following
kinds of nonpublic personal information
about you:
- information we receive from
you on our client information
worksheets, or other forms
you provide, via the internet,
by telephone or otherwise,
such as your name, address,
social security number, assets,
and income;
- information about your transactions
with us, your creditors, or
others, such as your account
balance, payment history,
parties to transactions and
credit card usage; and
- information we receive from
a credit reporting agency
such as your credit history.
Release
By entering my name, email address,
today's date and cling on the Accept
butt, I hereby authorize SPRINGBOARD®
to release all non-public information
it obtains about me to (1) my creditors
and (2) any third parties necessary
to resolve the matter(s) discussed
during my counseling session. I
further release and authorize all
of my creditors to provide non-public
information about me to SPRINGBOARD®.
General
You may access or correct your personal
information and privacy preferences
by writing or calling SPRINGBOARD
at:
SPRINGBOARD®
Non-Profit Consumer Credit Management
P O Box 5438
Riverside, CA 92517-5438
Phone: 1-877-Wise-Plan (1.877.947.3752)
Fax: 1.951.781.8027
E-mail: SPRINGBOARD@credit.org
Please include your name, address,
and/or e-mail address when you contact
us.
Privacy-related complaints
If you believe that SPRINGBOARD®
has not complied with this Privacy
Policy with respect to your personal
information, you may write SPRINGBOARD®
at the address indicated above.
In your letter, please describe
in as much detail as possible the
ways in which you believe that SPRINGBOARD
has not complied with this policy.
We will investigate your concern
promptly.
Also, please note that SPRINGBOARD
is not responsible for the content
or privacy practices of non-credit.org
Web Sites to which SPRINGBOARD may
link.
View
SPRINGBOARD Site Terms and Conditions
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